I can't find a message?

Missing a message?

If you got an email notification but can’t see the message in your account, try this:


Check the basics

  • Make sure you’re logged into the correct account
  • Check your Deleted messages folder

Why messages sometimes disappear

In some cases, we remove messages after they’re sent if they are identified as:

  • Spam
  • Abusive or unsafe

This helps keep Freeads safe for everyone.


Help keep Freeads safe

If you receive a suspicious message:

Click “Report" within your message thread.

This helps us improve protection and stop unwanted messages in future.


Still can’t find it?

It may have been removed for safety reasons, no action needed.


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