• If your advert was live on the site for any length of time before rejection and benefited from exposure to our members;
• If your advert was placed in the massage category;
• If you have removed your own advert;
• If you have posted a duplicate advert as defined in our rules regarding duplicate adverts;
• If we believe you have posted an advert in a significantly wrong category for the purpose of misdirecting Freeads;
• Please note, this list is not exhaustive and the support team will look at individual refunds on a case by case basis if the above do not apply.