• If your advert was live on the site for any length of time before rejection and benefited from exposure to our members;
• If your advert was placed in the massage category;
• If you have removed your own advert;
• If you have posted a duplicate advert as defined in our rules regarding duplicate adverts;
• If we believe you have posted an advert in a significantly wrong category for the purpose of misdirecting Freeads;
• Please note, this list is not exhaustive and the support team will look at individual refunds on a case by case basis if the above do not apply.
VIP Upgrades are a non refundable purchase. The upgrade process provides immediate access to the advertisers telephone number (where provided), instant messaging and Priority alerts. If you experience any problems in upgrading or using the VIP service, please contact our support team for assistance.